Supporting a child or young person with SEND can feel overwhelming, especially when you are trying to navigate the EHCP process, school communication, attendance concerns, annual reviews or placement issues while also managing family life.

The TSS SEND Parent HUB Membership has been created to give parents clear, practical, step-by-step support from professionals with over 30 years of SEND, inclusion and school leadership experience.

Whether you are just starting to think about an EHCP, trying to respond to a refusal, checking a draft plan, preparing for an Annual Review or managing school attendance difficulties, our membership is designed to help you feel better informed, more confident and less alone.

Who the TSS Parent Membership is for

This membership is designed for parents and carers of children and young people with SEND who may be:

• on SEN Support and not making progress
• considering or preparing an EHC needs assessment request
• waiting for an assessment decision
• challenging a refusal to assess or refusal to issue
• reviewing a draft EHCP
• preparing for an Annual Review
• trying to secure the right provision or placement
• dealing with attendance difficulties, EBSA or school breakdown
• feeling overwhelmed and needing a clearer, more structured way forward

Choose the level of support that works for your family

TSS SEND Parent Membership – Premium

£29.99 per month

For parents who need deeper support, case guidance and document-focused help

The Premium Membership includes everything in the Basic Membership, plus additional support for families dealing with more complex, urgent or high-stakes SEND situations.

This level is ideal for parents who are:

• actively working through the EHCP process
• responding to a refusal to assess or refusal to issue
• checking a draft EHCP
• preparing for an Annual Review
• managing attendance / EBSA or school breakdown
• trying to organise evidence and decide what to do next

Premium Membership includes everything in Basic, plus:

Monthly Group Case Review Sessions

Premium members can access a monthly group case review session where selected parent cases can be reviewed in more depth.

This may include discussion of:

• draft EHCPs
• refusal letters
• Annual Review paperwork
• school communication concerns
• attendance / EBSA evidence
• SEND case planning and next steps

Where appropriate, cases can be discussed anonymously for privacy.

Priority email support for quick guidance

Premium members can contact TSS for priority email support when they need help understanding a next step, checking what to do after a decision, or sense-checking a SEND / EHCP issue before taking action.

This is designed for brief, focused support and direction, not open-ended casework, but it can be incredibly valuable when a parent is stuck, overwhelmed or facing a tight deadline.

Greater support with case organisation and next-step planning

Premium membership is particularly useful for parents who need help with:

• deciding what evidence matters most
• identifying weaknesses in a refusal or draft EHCP
• planning for an Annual Review
• preparing for a difficult school meeting
• thinking through the next strategic step in a SEND case

More tailored support for complex SEND situations

Premium is the best fit for families who want more than general resources and Q&A access, and who would benefit from more direct input into their current case.

TSS SEND Parent Membership – Basic

£15 per month

Practical guidance, templates and monthly expert support

The Basic Membership is ideal for parents who want reliable, step-by-step SEND and EHCP guidance, access to high-quality resources, and the reassurance of regular expert input without the cost of 1:1 consultancy.

Basic Membership includes:

Monthly live parent Q&A webinar

Join a live monthly online session where you can submit SEND and EHCP questions in advance and hear expert guidance on the issues parents are facing most often.

Access to the TSS EHCP Parent Handbook

A detailed parent guide that takes you through the EHCP process step by step, including:

• when to request an EHC needs assessment
• how the process works
• what to do if the Local Authority refuses
• how to check a draft EHCP
• annual reviews, placement issues and next steps

Downloadable templates, checklists and trackers

You will have access to practical SEND parent tools such as:

• EHCP request templates
• evidence checklists
• timeline planners
• communication logs
• attendance and behaviour trackers
• Annual Review preparation tools
• draft EHCP checking resources
• refusal and appeal planning templates

Clear guidance on the SEND and EHCP process

We break down the process into manageable steps so you understand:

• what should happen
• when it should happen
• what schools and Local Authorities are responsible for
• what parents can do when things stall, drift or go wrong

Regular parent resources and practical guidance

You will receive ongoing access to resources designed to help you:

• organise evidence
• prepare for meetings
• understand SEND processes and timelines
• feel more confident when communicating with school or the Local Authority

A structured, professional starting point

The Basic Membership is designed for parents who want a reliable SEND support base, clear guidance and strong resources to help them advocate effectively for their child.

At a glance: Basic vs Premium

Basic – £15/month

Best for parents who want:

• a clear understanding of the EHCP and SEND process
• practical templates, checklists and trackers
• monthly expert Q&A
• access to the TSS EHCP Parent Handbook and parent toolkit resources
• structured, affordable support to help them advocate more confidently

Premium – £29.99/month

Best for parents who want:

• everything in Basic
• deeper support with an active SEND / EHCP case
• monthly group case review opportunities
• priority email support for quick guidance
• extra help reviewing paperwork, planning next steps and navigating more complex situations